In the logistics sector, effectively managing documents is essential.

Delivery notes, transport guides, bills of lading, packing lists, or cargo manifests are crucial in the daily operations of managing and tracking shipments, and are critical for compliance with laws.

In this article, we discuss how artificial intelligence (AI) is revolutionizing their management exponentially and at a breakneck pace.

Optimizing logistic processes with document automation and AI

Artificial intelligence (AI) can play a crucial role in automating the process of physical documentation in logistics, enhancing efficiency, reducing errors, and speeding up operations. Here we detail how AI can facilitate this process:

1.Digitalization and Automatic Data Capture: Using technologies such as Optical CharacterRecognition (OCR), AI can digitize physical documents like delivery notes, invoices, andtransport guides. This allows for the automatic extraction of important data and its storage indigital systems.

2.RPA: One of the most significant returns on investment in logistics is provided by RoboticProcess Automation (RPA). This technology is fundamental for process automation, eliminatingthe need for manual data entry and, consequently, optimizing operational efficiency.

3.Document Classification and Organization: AI can automatically classify and organizedocuments based on their type, content, or any other predefined criterion. This facilitatesdocument management and quick access to necessary information.

4.Workflow Automation: By integrating AI systems with document management platforms andenterprise resources planning (ERP), workflows can be automated. For example, once a deliverynote is captured and validated, AI can automatically initiate billing or payment processes.

5.Document Control and Monitoring: AI can help monitor the status of documents in realtime, alerting users to any inconsistencies or need for additional actions, such as documentapproval or discrepancy resolution.

6.Predictive Analysis and Reporting: Through the analysis of large volumes of documentarydata, AI can identify patterns and foresee potential issues, such as delays in the supply chain orpossible errors in documents. Additionally, it can generate automated reports to improvedecision-making.

7.Enhanced Interaction and Communication: With the implementation of generative AI-driven virtual assistants, companies can improve interaction with customers and suppliers,managing documentation-related inquiries more efficiently and in real time.

Furthermore, by digitizing and automating these processes, we can create reports and tracking dashboards that allow us to analyze and extract business insights much more quickly and effectively, aiding critical decision-making and detecting process improvements.

Benefits of AI in Logistics

The benefits of AI in logistics documentation are undeniable and can completely transform the efficiency and profitability of operations.

–Significant improvement in processing speed: Thanks to the implementation of AI-drivenautomated systems, we have managed to speed up processes remarkably. This not only meansa faster response to customer demands but also an increased capacity to handle a highervolume of orders.

–Reduction in processing time per order: With automation, the average time to process anorder is drastically reduced. This efficiency allows companies to meet tighter deadlines andimprove customer satisfaction.

–Significant saving of working hours: The implementation of advanced techniques in orderprocessing has led to a substantial saving of work hours per person. This saving translates notonly into a reduction in labor costs but also into a more effective allocation of human resourcestowards more strategic tasks.

–Reduction of operational costs: Thanks to AI, we have managed to reduce operational costsby more than 20% annually. This is due to the elimination of manual errors, optimization ofprocesses, and minimization of paper use through the digitalization of documents.

–Future readiness: The adoption of AI technologies in logistics documentation not onlyimproves operational efficiency in the present but also prepares companies to face futurechallenges. With digitized documents and real-time analytics, logistics organizations are betterequipped to adapt to market changes and remain competitive in the long term.

In summary, integrating AI into logistics documentation not only drives operational efficiency and reduces costs but also provides a solid foundation for innovation and continuous growth in an ever-evolving business environment.