By: LLYC Author: Pablo Turletti Partner & CEO Marketing Impact Report about impact monitoring For many years, organizations have been eager to find a way to prove marketing’s worth in real economic terms. Managers have struggled to relate marketing inputs to business...
By: Regular Animal Author: Ana Meira Partner At the intersection of the digital and physical realms, Virtual Reality (VR) and Augmented Reality (AR) emerge as pillars of innovation, unlocking new horizons for creative minds and visionaries alike. These technologies...
By: Sngular Authors: Raquel Araujo, David Castro and Fernando Rojas The rapid advancement of generative artificial intelligence is causing a real revolution across all domains, including the complex world of healthcare. We are witnessing more and more promising use...
By: Beyond Technology Seems like no one has talked about anything else for weeks. ChatGPT, the popular chatbot from OpenAI, is on fire. Some have even compared its arrival with the birth of the Internet. One single data shows the weight of its overwhelming landing in...
By: CuCo Company’s Author: Olga Izquierdo CEO Cuco Company Throughout the history of advertising, we have experimented with many changes in the way consumers interact with companies. One of the most groundbreaking shifts was the advent of the internet. Since the first...
People are returning to schools, offices, stores, etc. This means that customer service needs are about to shift as well, and the Contact Center industry must meet this new day with all the tools at its disposal. Konecta a global Business Process Outsourcing (BPO)...
Every company knows if it is providing a useful service, (according to a data-driven philosophy to create the highest value it can), and what makes a team and how it should be managed. But there is one question remaining: Is a data-driven philosophy enough to...
By: ONTIER Authors: Jason E. Rosen Partner , Marta Corbí Country Manager. Blockchain and related distributed ledger technologies have been a hot topic recently, with multiple industries exploring its various applications. With new blockchain use cases emerging almost...